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Monday, October 4, 2010

[computer-tech-support: 7772] Re: scanner problem

This sounds more like a memory issue with your DOS
environment within XP. Let me see if I am understanding the
issue here...
1) you run your DOS application from XP (do you run the
.com file or a .pif file?) and after scanning 3 pages it
prematurely terminates.
2) What do you mean by "if I work only with my application"?
Does this mean that you have an older machine which runs
only DOS for you to run your application?

On Sep 28, 11:08 am, amul <acc.sa...@gmail.com> wrote:
> Dear all,
>
>       I am working with windows xp sp2 . In my office we are using an
> application called scancom(a DOS based application).I have attached a
> scanner(mustek Bearpaw 1200 cu plus) for scanning.The problem is when
> i scan from my application i am not able to scan more than three,after
> three my application automatically closes but if i work only with my
> application it works fine.on the other hand if i scan normally not
> from my application my scanner works fine.This really happens only in
> most machines but few machines with xp installed in it works
> perfect.if anyone familiar with this prblem can give me a solution.
> Note:
>  I had uninstalled the drivers and installed again(orginal mustek
> bearpaw drivers) but still no improvement.i had also formatted my o/s
> but still the problem smiles at me.
>
> Regards,
> Saravanan.M
> 9840325464

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