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Tuesday, August 24, 2010

[computer-tech-support: 7618] I need help re-installing XP on my Advent 4211

My Advent 4211 Notebook (netbook) runs Windows XP home SP3. In the
last few days it's become completely unstable; the system crashes for
no apparent reason, it won't starts etc. It fails when I'm in the
middle of working on it etc.,etc.

I ran every diagnostic that I use; CCleaner almost daily including
checking the registry for errors and backing up any issues. I use AVG
9.0 which is updated daily, and I've also run SpyBot S&D to see if
there are any unexpected files hiding away.

I finally decided the bast thing to do was to reinstall windows XP.
Using the supplied utility I created an SD Boot card, made sure that
all of my valuable data and programs were backed up, and then I
rebooted. The system comes with a utility called The Techguys that
allows you to reinstall the system, but as soon as I pressed the
button I hit a problem.

The system told me that I had an error (I didn't make a note of it,
sorry), and to try to start again from the SD card.

When I boot up again I have to press F11 to change the boot sequence,
then it starts to install windows, but after a few minutes I get a
blue screen that says;

A problem has been detected and windows has been shut down to
prevent damage to your computer.

A process or thread crucial to system operation has unexpectedly
exited or been terminated.

Technical information:

*** STOP: 0x000000F4 (0x00000003, 0x80FEE020, 0x80FEE16C,
0x8B244330)

I haven't added any new hardware or software, but now as best I can
tell, I need to reformat the hard drive. This system has no CD/DVD
player, so I need to be able to download some kind of utility to an SD
card so that I can move forward - can anyone help?

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