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Tuesday, April 5, 2011

[computer-tech-support: 8206] Dell Studio Desktop 540 - USB Connect, Disconnect, REPEAT FOREVER :0(

I have a new Dell Studio Desktop 540 running Windows 7 x64 and it runs
fine with both hardware and software with one major issue. I have a
Palm Tungsten TX PDA that I use for geocaching. I have both a USB
cradle and a USB direct connect cable that both work fine connecting
my TX to my HP Netbook (also running Windows 7 x64), but when I
connect my TX into any USB port on my Dell, I get the tone that it's
connected, then a few seconds later I get the tone it disconnected,
then a few seconds later it tones that it's connect, then
disconnected, etc, etc, etc.

Basically it never connects and stays connected. When it connects I
can monitor connected devices and the Palm shows up fine, then
disappears, then shows up, etc. When I connect the same device with
either the cradle or the cable with my netbook it works flawlessly.

I am totally frustrated on where to look to resolve this as everything
else I connect via USB (GPS, card reader, flash drives, external
drives, scanner, printer, etc) all work fine.

All help or suggestions would be greatly appreciated.
Thanks.

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