Re: [computer-tech-support: 8256] Re: Help Urgent - Gmail Account Hijacked

Thanks Ceresia. I did this and it worked. Then I noticed that I had not received any mail since my gmail account was hacked. I saw another email in Help that directed me to account settings and found that the hacker had forwarded my email to my username @ymail.com (Whyville). Tried to access that account but the username had been removed.

Original computer was protected by AVG 2011, running Windows XP 2002, Service Pack 3 and accessing Gmail via Internet Explorer V9(?).

On Tue, May 31, 2011 at 8:51 AM, Ceresia <ceresia@gmail.com> wrote:

I would use a different computer completely that you know is NOT
infected with any type of malware or virus, change your password and
questions at the safe computer and this should do the trick.

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