Thursday, December 26, 2013

Re: [computer-tech-support: 8546] Random freezing for about 10 seconds

Got this from a dell copy, so hopefully the steps are the same:

  1. Turn on (or restart) your computer. 

  2. When the DELL logo appears, press <F12> immediately. 

If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities media.

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again.

  1. When the boot device list appears, highlight Boot to Utility Partition and press <Enter>. 

  2. When the Dell Diagnostics Main Menu appears, select the test that you want to run. 

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